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Creating Stronger
 Customer Relationships
 

The Benefits

Reduced Price

Pressure

Relying on price to manage demand can turn into a race to the bottom

Employees and vendors are stressed to do more with less

Margin erosion

Business

Stability

Less reaction to market fluctuations

Customer retention

Consistent purchase trends

Customer

Loyalty

Relevance beyond price and feature

Customers open to value 

A willingness to pay more

Relevance beyond price and feature

Brand

Differentiation

Creating an emotional bond with the brand

Preferred for their way of being

Trusted

Customer retention

 

The Approach

Website | Aligning the organization to t
 
 
 

Vidal Consulting Group

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