Creating Stronger
 Customer Relationships
 

The Benefits

Reduced price pressure

Relying on price to manage demand can turn into a race to the bottom.

Employees and vendors are stressed to do more with less

Margin erosion

Business

Stability

Less reaction to market fluctuations

Customer retention

Consistent purchase trends

Customer

Loyalty

Creating an emotional bond with the band

Customers open to value 

A willingness to pay more

Relevance beyond price and feature

Brand

Differentiation

Relevance beyond price and feature

Preferred for their way of being

Trusted

Customer retention

The Approach

 
 

Vidal Consulting Group

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Salt Lake City, Utah, US

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