Testimonials
Francis McInerney
Managing Director
North River Ventures
Vidal Consulting shows you how customer loyalty generates hard cash at your customer touchpoints cash you need more than ever in these tough times. You will outperform a commoditized market by adding differentiation beyond the product.
Frank DeFina
Executive VP
Samsung Electronics Co Ltd
Vidal Consulting sets the standard for strategic planning and advisement to executives. They ask questions that shed light on the root cause of problems and allows for quick and effective decision making. I have identified aspects of my management approach that has helped me become a better leader.
Cory Moore​
President
Big-D Construction Inc.
Vidal Consulting has been a significant advisor at Big-D and for my personal growth and development. They have enabled major progression in our ability to facilitate culture change and alignment of our vision, roles and goals as a company. They have also succeeded in awakening our capacity to build robust relationships with our clients. Vidal Consulting has a knack for explaining concepts in an especially comprehensive and engaging way that pilots positive transformation.
Scott Honer
Sr Mgr North America Financial Services
Ingram Micro Inc
The Vidal Consulting team has helped us develop a different approach to problem solving that has a greater focus on the customer experience, allowing us to maintain a more cohesive customer centric culture.
Jeff Rust
President
Corporate Alliance
Vidal Consulting is one of the best on customer loyalty, they are engaging, motivating and inspiring. If you want results, VCG is your company.
Leslie Noffsinger
General Manager, Contact Center
Williams-Sonoma
Our management team found Vidal Consulting’s workshop very worthwhile. It’s a practical and useful customer service philosophy we can use everyday. Thank you Rudy & team, for bringing retailers into the 21st century with customer service!
Keith Hanak
VP Solutions & Delivery
Panasonic Enterprise Solutions Company
Vidal Consulting empowers executives to leverage their strengths and view the business landscape from a clearer point of view. They not only advise but guides you how to think more effectively. Highly recommended.
Bob Greenberg
CMO
Panasonic
Vidal Consulting helped us turn an idea into a culture that keeps on giving. We have been able to reduce our costs and increase our impact for 3 years running.
Eugene Seagriff
VP of Marketing
VXi Corporation
Vidal Consulting has provided me tremendous value transitioning from a Director at a very large company, to a Vice President at a mid-sized company. May not have survived year one without them!
Jim King
VP
Panasonic Toughbook
Dynamic! Vidal Consulting moved our entire sales force to a new level
of customer understanding.
Paul Jarman
CEO
inContact
Vidal Consulting brought us a philosophy, process and metrics. Our customer satisfaction increased dramatically. Our Contact Center customers love the results Vidal Consulting brings.
Jill Blankenship
President
Frontline Call Centers
Vidal Consulting continues to make things happen. They have certainly made a difference in my company and our mission of providing excellent customer support services.
Jonathan Judd
Head of Channels
North America at NewVoiceMedia
Vidal Consulting has truly been a joy to work with and associate with over the past year. Their commitment to and understanding of customer satisfaction really resonates. I cannot interact with a single internal or external customer without thinking about Vidal Consulting’s presentations and dedication to this effort. I would recommend Vidal Consulting’s program/work any company.
Joe Robertson
Operations
Tree of Life Contact Center
Vidal Consulting’s insight for extreme customer service forces a company to examine their customer satisfaction potential and redefine their purpose in the market place. Our contact center operations are more efficient and effective sources of business stability.
Joe Jacaboni
CEO
Contact Centers of America
Vidal Consulting’s understanding of Customer issues and the creation of
Customer Centric Cultures is second to none. They have moved contact
centers to their highest potential.